Terms and Conditions

Please read this agreement carefully before accessing or using the site. By accessing or using the site, you agree to be bound by this agreement www.ytlcommunity.com and/or YTL e-Solutions Bhd (YTLE) and its suppliers, subject to your agreement to the terms and conditions below, provide the information and services on the site.

Use of Information and Services

The information (including, without limitation, advice and recommendations) and services on the site are intended solely as an information provider on Malaysia as well as its products and services. The information and services are provided with the understanding that neither www.ytlcommunity.com and/or YTLE nor its suppliers or users are engaged in rendering legal, counseling, or other professional services or advice. Your use of the site is subject to the additional disclaimer and caveats that may appear throughout the site.

www.ytlcommunity.com and/or YTLE and its agents assume no responsibility for any consequences relating directly or indirectly to any action or inaction you take based on the information services or other material on the site. While www.ytlcommunity.com and/or YTLE strive to keep the information on the site accurate, complete, and current, www.ytlcommunity.com and/or YTLE and its suppliers cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information. You are not allowed to modify, transmit, perform, reproduce, copy, publish, display or sell any information, products, software or services obtained from this web site.

User's Personal Information

www.ytlcommunity.com and/or YTLE will not collect any information about you except when you specifically and knowingly provide such information. For example, if you would like to register on our site to take advantage of certain features, such as rewards redemption page, then we may ask for your e-mail address, identity card, name, birth date, gender, zip code, occupation, industry and personal preference. You will be able to review and change your personal profile at any time once you registered.

User Contribution

Users who post materials to this site (like forums, bulletin boards or chat rooms) agree to abide by the following rules:

1.  Users may not post or transmit material that is libelous, defamatory, obscene, fraudulent, harmful, virus, threatening, abusive or hateful, that violates the property rights of others (including without limitation infringing use of a copyright or trademark), that violates the privacy or publicity right of others, or that is in violation of applicable laws.
2.  Users may not employ misleading email address/es or false information in the header, return path, footer, or any part of communication, including emails, transmitted through the products and services.
3.  Users may not interfere with other users' use and enjoyment of the site.
4.  Users may not collect or store personally identifying information about other users for commercial or unlawful purposes.
5.  Users may not stalk or harass others.
6.  Users may not use the site to conduct any activity that is illegal or that violates the rights of others.
7.  Users may not use the site to advertise or sell products or services to others, and
8.   Users must immediately inform www.ytlcommunity.com and/or YTLE if they have reason to believe that a user is infringing and copyrighted materials. A user posting material represents that such material is unique to the user or used with permission of the copyright holder, and assigns to www.ytlcommunity.com and/or YTLE ownership of such material.

www.ytlcommunity.com and/or YTLE have no responsibility for the content of any material posted by users, but it reserves the right in its sole discretion to:

i.  edit or delete any documents, information or other material submitted to or appearing on the site, and
ii.  refuse access to the site to any user that violates this agreement.
Bulletin boards and emails contain the opinions and views of other users. www.ytlcommunity.com and/or YTLE is not responsible for the accuracy of any messages on the site and you should always check on other sources as well before relying on any information you find on the site.

By submitting any materials to www.ytlcommunity.com and/or YTLE, you automatically grant, warrant that the owner of such any materials has expressly granted, www.ytlcommunity.com and/or YTLE the royalty-free, perpetual, irrevocable, non-exclusive and fully sub licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such any materials (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.

Registration and Password

You are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your registration, whether or not authorized by you. Please make sure that you exit from your account at the end of each session. You agree to immediately notify www.ytlcommunity.com and/or YTLE of any unauthorized use of your registration or password or other breach of security. www.ytlcommunity.com and/or YTLE are not and will not be liable for any loss or damage arising from your failure to comply with this requirement.

E-Mail Message Storage

www.ytlcommunity.com and/or YTLE assume no responsibility for the deletion of or failure to store e-mail messages. We reserve the right, in our sole discretion, to limit the amount of storage space available for user or to delete materials stored for an excessive period while the user's account has been inactive. You acknowledge that www.ytlcommunity.com and/or YTLE reserve the right to log off accounts that are inactive for an extended period of time. www.ytlcommunity.com and/or YTLE reserve the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

E-mail-This-to-a-Friend Service

You can choose to electronically forward a story from the site to a friend by entering their e-mail address. We do not use the e-mail address for any purpose other than to send your e-mail. We do not rent or sell these e-mail addresses. But you may not conduct or forward surveys, contests or chain letters.


When you place an order at the e-commerce section, your personal information and credit card information is safe. This is because we have taken steps to ensure a secure and superior shopping environment. We have state-of-the-art encryption technology that protects the transmission and storage of your credit card information. So it is virtually impossible for your information to be stolen or intercepted while being transferred to www.ytlcommunity.com. And of course, we will not sell or disclose your personal credit card information to others. In addition, your account information is protected by your password, which only you will know.


At times, we use a feature of our Web browser to send your computer a 'cookie’, a small data file that is stored on your hard drive. We do not and cannot use cookies to retrieve personal information from your computer. We use cookies to enhance your experience at www.ytlcommunity.com, and to give you better, more personalized service once you have purchase or registered. We use this information for internal use only, we do not share it with others. The use of cookies is now an industry standard, and you will find them used in most major web sites. If you prefer, you can reset your browser either to notify you when you have received a cookie, or to refuse to accept the cookies. But you should bear in mind that some sites will not function properly if you set your browser to not accept cookies.

Online reservation and purchase

Information required for the reservation, purchase and delivery of products and services, to allow www.ytlcommunity.com and/or YTLE to contact customers when necessary, to tailor the user experience, and to protect www.ytlcommunity.com and/or YTLE from fraud are collected during registration, shopping and purchase process. Names, shipping address, billing address, credit card numbers and expiration dates, email addresses, telephone numbers, travel details and other travel reward numbers are among information collected.

Receipts and/or tickets will be mailed or sent via courier/express service to the billing or shipping address as appropriate. Users may be contacted by telephone, mail, or email if additional information is required to complete the transaction. During the registration procedure, users may request that www.ytlcommunity.com and/or YTLE to periodically send promotion notification via email.

Information required for on-line reservation and ticket purchase is not shared or sold to other parties, except to the extent required by law.

Promotional Messages

www.ytlcommunity.com and/or YTLE and/or third parties may, from time to time, send e-mail messages to you containing advertisements, promotions, etc. www.ytlcommunity.com and/or YTLE make no representation or warranty with respect to the content of any such e-mail messages or any goods ore services which may be obtained from such third parties, and you agree that neither www.ytlcommunity.com and/or YTLE nor such third party shall have any liability with respect thereto. If you wish to remove your name from this programme, you can send us an email at webmaster@ytlcommunity.com and your email address will be immediately removed from our mailing lists.

Online Surveys and Contests Sometimes we conduct user surveys to improve our site for you. We may share, aggregate or summarize information about our users with partners or other third parties. For example, we might disclose that a certain percentage of our users are foreigners. But we will not sell or share any information on the individual user level. Sometimes we offer contests and promotions in which we request certain personal information, such as your name and e-mail address. Because the rules and terms of each promotion can vary, all information about the contest is posted during the event. The personal information that is obtained is only used in relation to the survey and/or contest.

Sponsored Content Pages www.ytlcommunity.com and/or YTLE may host sponsored content pages that are paid by advertisers. However, www.ytlcommunity.com and/or YTLE may choose to host some content pages at no cost. All content pages are designed to provide high-quality, informative data that we believe will be of interest to you. We clearly identify these pages so that you know what are of the site you're visiting. The content pages are written, edited and fact-checked by the www.ytlcommunity.com and/or YTLE staff before being sent to the sponsor for review. We accept sponsorships only from trusted, reputable companies like Hotels and Resorts. These sponsored editorial areas are held to the same high standards as www.ytlcommunity.com content that is not sponsored. We will never publish any information we believe to be erroneous or misleading.

Sponsored Promotional Pages www.ytlcommunity.com also hosts sponsored promotional pages for advertisers who offer products and promotional information that might be of interest to you, including contests, discounts, etc. These pages are clearly identified. Sometimes the advertiser or www.ytlcommunity.com and/or YTLE will request you to provide your personal information to enter the promotion. Because the rules and terms of each promotion can vary, all information about the contest is posted during the event. The personal information that is obtained is only used in relation to the promotion.

Links to Other Web Sites

The site may include links to other Internet site solely as a convenience to users. www.ytlcommunity.com and/or YTLE do not endorse any such sites or the information, material, products or services contained on or accessible through the sites, and if you access and use such sites, including information, material, products and services therein, it is solely at your own risk.

Software Available On This Web Site

Please note that all software, including, but without limitation to, all Active X controls and HTML code contained in this web site, is owned by www.ytlcommunity.com and/or YTLE and is protected by copyright laws. You are aware that any reproduction or redistribution of the software is prohibited by law, and may result in severe civil and criminal penalties.


You agree to indemnify, defend and hold harmless www.ytlcommunity.com and/or YTLE, its affiliates and suppliers from any liability, loss, claim and expense related to :

i.  your violation of this agreement, and
ii.   your posting of material to the site.

Changes to Site

www.ytlcommunity.com and/or YTLE and its suppliers may make improvements or changes in the information, services, products, and other materials on the site, or terminate the site, at any time without notice. www.ytlcommunity.com and/or YTLE may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement. Accordingly, you agree to review the agreement periodically, and your continued access or use of the site shall be deemed your acceptance of the modified agreement.

Applicable Law

This agreement and the resolution of any disputes related to this Agreement or the site shall be governed by and construed in accordance with the laws of Malaysia, without giving effect to any principles of conflicts of law. By accessing and using the site, these Terms and Conditions or the legal relationship established by them, you consent and submit to the exclusive jurisdiction of the Malaysian Courts all questions and/or disputes arising out of your use of the site and these Terms and Conditions or the legal relationship established by them.

Download Software (if any) that is downloaded from www.ytlcommunity.com and/or YTLE and/or third parties linked web site is the copyrighted work of www.ytlcommunity.com and /or YTLE and/or third parties.

www.ytlcommunity.com is a registered trademark of YTL e-Solutions Bhd. All other trademarks are the property of their respective owners.